One of the non scratch feet was broken straight out of the box.
Have only had it for about 10 days and the mesh panel in the trampoline base is pulling away from the canvas (will no doubt tear right through soon).
Dog is not particularly rough - he just hops up and sleeps.
I had another Charlies bed i was very happy with so was not expecting such dissatisfaction.
Thank you for your feedback and bringing this issue to our attention.
I sincerely apologize for the mishap on this order. I can assure you that the product passes stringent quality tests before being released for sale and of course, it is not what we want you to experience in buying from us.
Our member support will be in touch with you shortly to resolve this issue. Thank you.
Great quality bed, couldn’t be happier. Dog, on the other hand it seems could.
Thank you so much for considering our brand. We appreciate you reaching out and providing us with your great feedback. Thanks again for shopping with us!
Only had it a few weeks, immediately the dogs were happy to lay on it. They love the padded sides and can rest their head or necks. Super easy to put together and happy with quality.
Thank you so much for considering our brand. We really appreciate that your dogs are loving the their new trampoline bed! Thank you for your positive feedback and shopping with us!
From one animal lover to another...
Like humans, our pets show their love in different ways and like humans, they deserve to be loved in return. At Charlies we try and walk in the paws of our pets and create a living range that will enrich their lives. They deserve nothing less - after all, they spend their day enriching our.