Hi Charlies Pet team, the original tent was marked and the replacement that was sent quickly didn't arrive with the tent. I am still waiting to hear back from your team so it's hard to rate a product I don't have. The service was great until the 16th but I now have heard nothing further.
Thank you for reaching out to us and bringing this issue to our attention.
We sincerely apologize for the mishap(s) on this order. Rest assured that it is not what we want you to experience in buying from us. One of our member support will reach out to you and we will do our best to compensate the inconvenience that caused you. We appreciate your kind consideration and patience with us. Thank you.
My dog is in love with his new house. I got a shipoo puppy and I ordered the XL size and that’s perfect for him. So I suggest if you want a perfect size go for XL because I don’t think Medium or Large makes any sense they would be small for any puppy.
Good day and I hope everything is going well.
We're really grateful and appreciate you taking the time to share your rating and feedback with us. It really helps prospective customers to feel more confident in choosing us.
We loved to hear that your doggo are loving his new teepee! Thanks for shopping with us! Enjoy your holiday! :)
It is a nice teepee. However the height of the tent is too short while the sticks are too long exposed to the top.
Appreciate your kind feedback. Will make sure to add this to our improvement bucket and amend accordingly. Thank you.